About us
Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical excellence and exceptional patient care.
We have built a strong reputation for the high-quality imaging service we provide, along with our friendly and welcoming patient-centred approach.
What will you be doing?
Reporting into the Administration Manager and working closely with the Chief Medical Imaging Technologist and Clinical Director, in this hands-on role you will:
- Lead and participate in the smooth operation of the reception area and overall clinic workflow
- Manage billing, banking, and Medicare related activities
- Provide ongoing training, development, and mentoring to team members
- Convey business updates from management and oversee correct application of changes
- Plan and oversee workforce requirements in conjunction with practice management by ensuring appropriate rostering and leave planning
- Utilise leadership expertise to manage escalations and resolve complex queries
- Identify opportunities to continuously improve and achieve maximum efficiencies to deliver patient excellence
What are we looking for?
To thrive in this role, you will have:
- Previous leadership experience within a Radiology setting
- Knowledge of the patient workflow and supporting administration processes, policies, and Medicare billing
- The ability to lead by example, with demonstrated experience in motivating and mentoring a team
- Strong interpersonal and communication skills and the ability to liaise with a variety of internal and external stakeholders
- Highly developed organisational skills, with the ability to multitask, handle pressure, and meet deadlines
- Sound problem-solving skills and the ability to effectively resolve difficult situations to achieve good outcomes
- A keen eye for details and passion for process-driven continuous improvement
What do we offer?
- Join a progressive and growing organisation
- Work with an experienced, passionate, and supportive team driven by providing quality and excellence in patient care
- Genuine focus on supporting you to grow and develop your leadership career
- Tailored induction and onboarding, with thorough handover from the previous incumbent
- A competitive remuneration and benefits
If you believe your skill set matches this opportunity, we’d love to hear from you! APPLY NOW!
